Payment Information:
We provide the following payment options:
1. Payment with PayPal
2. Payment in advance by bank transfer
Detailed information about each payment option:
1. Payment with PayPal
When payments are made using a payment method offered by PayPal, handling of payments takes place via the payment service provider PayPal ((Europe) S.a. r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter called “PayPal”) subject to the PayPal terms of use which can be viewed at: https://www.paypal.com/de/webapps/mpp/ua/useragreement-full.
In case the client has no PayPal account, the conditions applicable for payments without PayPal account will be effective. They can be viewed at: https://www.paypal.com/de/webapps/mpp/ua/privacywax-full
2. Payment in advance by bank transfer
Transfer the invoice amount conveniently to our bank account within 5 days, stating the purpose of payment. We will inform you of our bank details and the purpose of the transfer separately by e-mail as part of the order processing.
Information on delivery times:
Delivery within Germany is within 4 – 6 days after order confirmation (in case of agreed advance payment after the date of your payment order).
In the following table you will find the delivery times for shipping to other countries, which you must add to the delivery time indicated for the respective item:
| EU countries | Additional time, days |
| Belgium | 2 |
| France (mainland) | 2 |
| Italy | 2 |
| Croatia | 2 |
| Ireland | 2 |
| Malta | 2 |
| Netherlands | 3 |
| Austria | 3 |
| Slovenia | 2 |
| Czech Republic | 2 |
| Countries outside EU | |
| Great Britain | 2 |
| Switzerland | 2 |
| Liechtenstein | 2 |
| Monaco | 2 |
| USA | 4-9 |
| Canada | 4-9 |
| Australia | 5-10 |
| New Zealand | 5-10 |
| Ukraine | 5-10 |
| Other countries | 5-15 |
Information for the calculation of the delivery date
The deadline for the delivery begins with payment in advance on the day after the payment order has been issued to the transferring credit institution or in the case of other forms of payment the day after the contract is concluded and ends with the end of the last day of the deadline. If the last day of the deadline falls on a Saturday, Sunday or a public holiday recognized by the State as a place of delivery, the next working day shall be replaced by such day.
If the customer has selected the payment method “cash”, he can pick up the goods at the location of the seller.
You have the following shipping options:
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Depending on the volume of your order, shipping will be by DPD, UPS, DHL or Deutsche Post.
Please take care when ordering to choose the correct shipping option!
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Shipping to Germany
5.90 euros one-time, regardless of the number of the goods purchased.
Shipping in the EU countries:
Belgium, France, Italy, Croatia, Ireland, Malta, Netherlands, Austria, Slovenia, Czech Republic
9.90 euros one-time, regardless of the number of the goods purchased.
Shipping to Great Britain, Liechtenstein, Monaco, Norway, Switzerland
14 euros one-time, regardless of the number of the goods purchased.
Shipping to USA, Canada, Australia, New Zealand, Japan, Turkey, and Israel
19 euros one-time, regardless of the number of the goods purchased.
Shipping to the following countries:
Argentina, Bosnia and Herzegovina, Brazil, Chile, Curaçao, Hong Kong, India, Indonesia, San Marino, Jersey, Kazakhstan, Colombia, Republic of Korea, Kuwait, Malaysia, Morocco, Mexico, Moldova, Paraguay, Peru, Philippines, Saudi Arabia, Serbia, Singapore, South Africa, Taiwan, Thailand, Ukraine, Uruguay, Vatican City, Venezuela, United Arab Emirates, Vietnam, People’s Republic of China.
one-time 35 euros, regardless of the number of purchased goods.
In the case of deliveries to countries outside the European Union, additional costs may be incurred in individual cases for which we are not responsible and which must be paid by you. These include, for example, costs for the transfer of money by credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). Further information can be found, for example, at https://ec.europa.eu/taxation_customs/home_de and on import VAT at http://auskunft.ezt-online.de/ezto/Welcome.do and specifically for Switzerland at http://xtares.admin.ch/tares/login/loginFormFiller.do
Supplies to non-EU countries, are of the German VAT (19%) free.